bk991 Privacy Policy
We respect your privacy. This policy explains what personal data bk991 collects, why we collect it, how we use it, and the rights you have over your information.
Introduction
Who we are and the scope of this Privacy Policy.
bk991 ("we", "us", "our") operates the online betting and casino platform accessible at https://bk991.vip. This Privacy Policy describes how bk991 collects, processes, stores, and protects the personal data of players and website visitors ("you") in connection with your use of our platform. By registering an account or using any bk991 service, you acknowledge that you have read and understood this Privacy Policy.
This policy applies to all personal data processed through the bk991 website and mobile platform. It does not apply to third-party websites that may be linked or referenced — those websites operate under their own privacy policies, and bk991 takes no responsibility for their content or practices. We encourage you to review the privacy policies of any third party before providing them with your personal information.
Your Data Is Secure with bk991
bk991 uses SSL encryption across the entire platform to protect data in transit. We do not sell your personal data to third parties. Your data is used exclusively to operate your account, process transactions, comply with legal obligations, and improve your experience on the platform.
Privacy at a Glance
Six core commitments that define how bk991 handles your personal data.
SSL Encrypted
All data transmitted between your device and bk991 is protected with SSL encryption at all times.
Never Sold
bk991 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes.
Secure Storage
Your data is stored on secured servers with access controls, firewalls, and regular security audits to prevent unauthorised access.
Your Right to Edit
You may update or correct your personal information at any time from within your account settings or by contacting our support team.
Right to Delete
You may request deletion of your personal data, subject to any retention obligations required by law or anti-money-laundering regulations.
Contact Us
For any privacy-related query, contact bk991 at [email protected]. We respond to all privacy requests within 72 hours.
Information We Collect
The categories of personal data bk991 may collect from you.
When you register an account, use bk991 services, or contact our support team, we collect certain personal data that is necessary to operate the platform and fulfil our legal obligations. The categories of data we may collect include the following.
- Identity data: your full name, date of birth, gender, and a copy of a government-issued photo ID where KYC verification is required.
- Contact data: your mobile phone number, email address, and residential address in Bangladesh (city and district).
- Financial data: your bKash, Nagad, or Rocket mobile wallet number; bank account or card details used for deposits and withdrawals; transaction history including deposit amounts, withdrawal requests, and bet settlements.
- Technical data: your IP address, device type and operating system, browser type and version, session timestamps, and pages visited within bk991.
- Usage data: your betting and gaming activity, game preferences, bonus usage, responsible gaming settings, and support communication history.
We collect data through direct interaction (when you fill in registration forms or contact us), automated technologies (cookies and server logs), and from payment service providers such as bKash, Nagad, and Rocket when processing your transactions. We do not knowingly collect data from persons under the age of 21.
How We Use Your Information
The purposes for which bk991 processes your personal data.
bk991 processes your personal data only for the purposes described below, and only where we have a lawful basis for doing so. We do not use your data for purposes beyond what is described in this policy without first obtaining your consent or unless required to do so by applicable law.
Account Operation
To create and manage your bk991 account, verify your identity, process deposits and withdrawals, settle bets and game results, and deliver customer support. This processing is necessary for the performance of the contract between you and bk991.
Legal and Regulatory Compliance
To comply with our anti-money-laundering (AML) obligations, KYC requirements, fraud prevention duties, and any other applicable legal or regulatory requirement. This processing is necessary to comply with a legal obligation to which bk991 is subject.
Platform Improvement
To analyse usage patterns, monitor platform performance, debug technical issues, and improve the overall quality of the bk991 experience for all players. This processing is based on our legitimate interest in running a reliable and high-quality service.
Promotional Communications
To send you bonus offers, promotional alerts, and personalised recommendations where you have opted in to receive such communications. You may opt out at any time by updating your communication preferences in your account settings or by contacting support. We will not send marketing communications to self-excluded players.
Sharing Your Information
The limited circumstances in which bk991 may share your personal data.
bk991 does not sell your personal data. We share personal data only in the circumstances described below, and only to the extent necessary for the stated purpose. All third parties with whom we share data are contractually required to protect it in accordance with applicable data protection standards.
- Payment processors: we share the minimum necessary financial data with bKash, Nagad, Rocket, Upay, and our banking partners to process deposits and withdrawals. These providers are bound by their own regulatory obligations and may not use your data for any other purpose.
- Game studio and platform providers: we share session and account-level data with our game providers (such as Pragmatic Play, Evolution Gaming, and Spribe) strictly to the extent required to deliver game content and resolve disputes. These providers act as data processors under contractual data processing agreements with bk991.
- Regulatory and law enforcement authorities: we may disclose personal data to competent authorities where required by law, court order, or in connection with AML and fraud investigations. Such disclosures are made only to the extent legally required and, where permitted, we will notify you before complying.
- Business transfers: in the event of a merger, acquisition, or sale of all or part of bk991's business, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via a prominent notice on the platform before any such transfer takes effect and will ensure the receiving entity is bound by privacy protections at least equivalent to those in this policy.
Cookies and Tracking Technologies
How bk991 uses cookies and similar technologies on the platform.
bk991 uses cookies and similar tracking technologies to operate certain features of the platform, remember your preferences, and analyse usage patterns. Cookies are small text files placed on your device when you visit our website. Some cookies are strictly necessary for the platform to function; others are optional and can be disabled through your browser settings.
Essential Cookies
These cookies are required for the platform to function correctly. They include session cookies that keep you logged in during your visit, security cookies that protect against cross-site request forgery, and cookies that store your language and currency preferences. Disabling essential cookies will prevent bk991 from working properly.
Analytics Cookies
These cookies collect anonymised information about how players use bk991, such as which pages are visited most frequently and where errors occur. This data helps us improve the platform. Analytics cookies do not identify you personally — all data is aggregated and anonymised before analysis.
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling non-essential cookies will not affect your ability to use the core bk991 platform, but may affect certain preference-based features such as remembering your login state between sessions.
Data Security
The technical and organisational measures bk991 uses to protect your data.
bk991 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encrypted storage of sensitive data fields including payment details and identity documents, role-based access controls that restrict employee access to personal data on a need-to-know basis, regular internal security reviews and vulnerability assessments, and two-factor authentication options for player accounts.
While bk991 takes all reasonable precautions to protect your data, no system is completely immune to security risks. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, bk991 will notify affected players without undue delay and will take all necessary steps to contain the breach and prevent recurrence. We encourage you to use a strong unique password on your bk991 account and to enable two-factor authentication where available.
Data Retention
How long bk991 keeps your personal data and why.
bk991 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, and in any event for as long as required by applicable legal, regulatory, tax, or accounting obligations. For active accounts, we retain all account data for the duration of the account relationship plus a minimum of five years following account closure, in line with standard AML and financial record-keeping requirements. Transaction records, KYC documents, and betting history are subject to this minimum retention period.
Where you have opted in to receive promotional communications, we retain your marketing preferences and contact data until you opt out or request deletion. Analytics data that does not identify you personally is retained in aggregated form for statistical analysis purposes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be associated with you.
Your Privacy Rights
The rights you hold with respect to your personal data held by bk991.
Right of Access
You have the right to request a copy of the personal data bk991 holds about you. We will provide this information within 30 days of receiving your verified request. There is no fee for a standard access request.
Right of Rectification
You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly in your account settings without needing to contact support.
Right of Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. This right is subject to bk991's legal retention obligations — we cannot delete data that we are required by law to retain.
Right to Object
You have the right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, though bk991 may override your objection where we have compelling legitimate grounds.
Right to Data Portability
You have the right to receive the personal data you have provided to bk991 in a structured, commonly used, machine-readable format, and to transmit that data to another controller where technically feasible.
To exercise any of the rights described above, please contact bk991 at [email protected] with the subject line "Privacy Request". We will verify your identity before processing any request and aim to respond within 30 days. Some requests may take longer where they are complex or where you have submitted multiple requests simultaneously.
Children's Privacy
bk991's strict policy on access by minors and age-gated data collection.
bk991 is strictly an adults-only platform. Access is permitted only to persons aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. Our registration process includes age verification steps designed to prevent access by minors. If bk991 discovers that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data collected, and reverse any associated transactions where permissible.
21+ Only — Age Verification Enforced
If you believe a minor may have registered on bk991, please contact us immediately at [email protected]. We take all reports of underage access seriously and will investigate and act promptly. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
Changes to This Privacy Policy
How bk991 will notify you when this Privacy Policy is updated.
bk991 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. When we make a material change — meaning a change that significantly affects your rights or how your data is processed — we will provide notice by posting a prominent alert on the bk991 platform prior to the change taking effect. We will also update the "Last updated" date at the top of this policy.
Your continued use of bk991 after a revised Privacy Policy has been published constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and may request account closure by contacting support. The current version of this Privacy Policy is always accessible at https://bk991.vip/privacy-policy.
Contact Us About Privacy
How to reach bk991's support team for privacy-related queries and requests.
If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how bk991 handles your personal data, please contact our support team. We are available 24/7 and aim to respond to all privacy-related enquiries within 72 hours. For formal written privacy requests, use the subject line "Privacy Request" when emailing us at the address below.
Explore bk991 Responsibly
Your privacy is protected. Head to the bk991 Casino, read our FAQ for quick answers, or learn about our responsible gaming commitments.
Explore bk991 Casino Read Our FAQ Responsible Gamingbk991 is strictly for players aged 21 and above. Please gamble responsibly. If gambling is affecting your daily life, visit our Responsible Gaming page for support and self-exclusion tools.